If you are a brand new client, please click here to visit the New Client Guide before you book your first appointment.
First Time at Lash Club
Clients must be over 18 years old.
We will contact you about this after your appointment is accepted.
Come to your appointment with clean ( free from beauty products) and non-curled lashes. Cleaning lashes is NOT a part of your appointment. Dirty lashes may result in ineffectiveness of products and poor retention.
Minimum 24 hours notification for cancellation of any service is required. If you are not able to keep your scheduled appointment time with Lash Club do not give us 24hours notice, you will be responsible for making the payment, 50% of the service scheduled as a missed appointment fee. Lash Club will not accept any future appointments until the balance is fully paid. Emergency happens. If you need to cancel or reschedule your appointment, please let us know as soon as possible, TEXT anytime.
Tardiness may result in a shortened appointment. Clients will be responsible for making the payment of what they booked. Please be on time to begin your appointment.
Lash Club will accept Cash, Credit Cards (Visa, MasterCard, American Express and Discovery) and Apple Pay. No Personal Check, Traverler’s Check, money order and Venmo.
No Third Parties Please
Because of space limitations and respect for other clients, we ask that you don’t bring guests (human or animal) to your appointment.
We require a mask to wear inside of our studio (as of 12/2022)
If you experience uncomfortableness around your eye area after receiving the service, please contact Lash Club within 5 days. If it is necessary, we will perform the full removal of extensions at the earliest appointment at no coat. No refund will be processed.
Gratuity is not included in the cost of any given service. Industry standard is 15-25%.